What to Do If You Receive a Utility Shutoff Notice
Receiving a shutoff notice is stressful — but acting quickly can help protect essential services. The first step is to read the notice carefully and note the disconnection date.
Next, contact your utility provider to ask about deferred payment arrangements or hardship programs they may offer directly. After that, reach out to independent assistance projects that may be able to apply grant funds toward your bill.
Utility Assistance USA reviews households in six approved service areas for grant-based aid. Call 8882985694 as soon as possible if you have received a shutoff notice — time is the most important factor.
Utility Assistance USA is independent and not affiliated with Exelon Corporation, ComEd, PECO, BGE, Delmarva Power, Atlantic City Electric, Pepco, or any utility company. Information here is educational. Assistance is grant-based, subject to eligibility and available funds, and is never guaranteed.
