Exelon Corporation Bill Payment Assistance: What Customers Should Know
An overview of bill payment hardship options for customers of Exelon subsidiaries — ComEd, PECO, BGE, Delmarva Power, Atlantic City Electric, and Pepco.
Read articleUtility Assistance USA helps eligible households apply for grant-based support for electric, gas, water, heating, and essential utility bills in select service areas.
Independent nonprofit project. Not a loan. No repayment required for approved grant assistance.
Transparent, compassionate utility bill help — no loans, no repayment, no surprises.
Funded by charitable grants — not credit, not lending.
Approved assistance is paid directly toward your utility bill.
If approved, the grant does not need to be paid back.
Each household is reviewed for eligibility before approval.
Assistance depends on available grant funds at the time of review.
Bill copies and proof of household may be required.
Approval is never guaranteed — review depends on funds and eligibility.
Help is limited to six approved service areas only.
We help eligible households apply for grant-based assistance toward bills from these and other approved utility providers in covered service areas.
Northern Illinois
Pennsylvania
Maryland
Delaware & Maryland
New Jersey
Washington DC & Maryland
Eligible providers in covered areas
Utility Assistance USA is independent and not affiliated with Exelon Corporation, ComEd, PECO, BGE, Delmarva Power, Atlantic City Electric, Pepco, any utility company, or any government agency.
Help is strictly limited to households located in the six approved service areas listed below.
ComEd and other approved providers across Chicagoland and surrounding counties.
PECO and approved providers serving Philadelphia and the surrounding region.
BGE, Pepco, Delmarva Power and approved providers across the state.
Delmarva Power and other approved utility providers statewide.
Atlantic City Electric and other approved providers across the state.
Pepco and approved utility providers serving the District.
A clear, compassionate process designed for households facing utility hardship.
Speak with a support team member at 8882985694 about your utility hardship.
Tell us about your utility provider, balance, shutoff notice, and household situation.
We review your information against grant funding criteria and service area requirements.
If approved, grant-based assistance may be paid directly toward your eligible utility bill.
If you have received a shutoff or disconnection notice, call us as soon as possible so we can review available grant-based assistance options for your household.
Practical guidance on Exelon-subsidiary bill payment assistance and grant-based utility help.
An overview of bill payment hardship options for customers of Exelon subsidiaries — ComEd, PECO, BGE, Delmarva Power, Atlantic City Electric, and Pepco.
Read articleHow Northern Illinois households can ask about grant-based help with ComEd electric bills, past-due balances, and shutoff notices.
Read articlePractical information for Pennsylvania families struggling with PECO electric and natural gas bills.
Read articleCall Utility Assistance USA today to speak with our support team about available grant-based utility assistance in your area. Help is limited to six approved service areas and is subject to eligibility, documentation, and available funds.